Occasionally things may not go as well as you expect. Both our barristers and staff aim to establish and maintain the highest professional standards and avoid complaint or dissatisfaction. We recognise, however, that these may arise and we adopt a policy that ensures they are dealt with promptly, courteously, efficiently and sensitively. Complaints about our services may be addressed to the barrister, or person to whom it relates, in the first instance.
Alternatively, if you have a problem or complaint about our service, please contact our Chief Executive or Head of Chambers. It will be resolved confidentially in accordance with our complaints procedures.
A copy of Chambers' Complaints Resolution Procedure is available to our professional and lay clients upon request in writing.
You may also contact the Legal Services Commission or the Bar Standards Board to make a complaint.